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UPS Case Study

Read the case study of “United Parcel Service.” Answer the following questions based on the case. Introduction Provide an introduction to your answer and summarize what you will be discussing. 1). How is the United Parcel Service described in the case similar to a police service? 2). What is the main problem faced by the Information Services division of UPS? 3). Explain how the hiring of IS personnel from outside the company affected and was affected by other part of the organizational system. 4). Consider the civilianization of none core policing functions and discuss the similarities and differences regarding the hiring of the IS personnel. Conclusion: Provide a conclusion to your answer and summarize what you discussed.

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