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Theories and Principles of Organizational Change


Introduce your four-stage organizational change plan by identifying, summarizing, and diagramming the differences experienced by Riverbend City’s medical professionals and the local Hmong community.

Building a Foundation for Change

Address the following:
• How will you engage the stakeholders?
• What will you do to help both sides realize their common ground and shared goals?
• How will you go about building capacity for collaboration?
• Include a diagram that illustrates the dynamics of the situation and the differences experienced by the medical professionals and the local Hmong community.
o Note: Examples of diagramming to help stakeholders understand and face current reality can be found in the Stroh text, Systems Thinking for Social Change, Chapters 7 and 8. See Figures 7.12, 7.13, and 8.1.

Facing Current Reality

Build understanding to help the medical professionals and the members of the Hmong community through systems mapping:
• Identify necessary people to interview about the history of the current situation.
o Provide a rationale for your selection.
• List the questions you will ask to gain systemic insights and deepen your understanding of the problem and to ultimately establish a clear goal for which you can arrive at a consensus.
o Explain how your questions will help in achieving these insights.

Making an Explicit Choice

• Expose the possible quick fixes for maintaining the status quo.
• Identify the costs and possible issues for making long-term changes that will improve the situation and change the existing cultures.
• Suggest a visionary solution that you believe will address the need for change and provide your rationale.

Bridging the Gap

• Create a plan to increase people’s awareness of how the system functions.
• Describe how you will rewire causal feedback relationships.
• Suggest some ways in which you might shift mental models.
• Identify the data you will need to gather to measure positive movement.


Conclude by showing how you have harnessed the power of systems thinking with your plan.

Additional Requirements

• Font: Times New Roman, 12 points.
• Written communication: Writing should be free from errors that detract from the overall message.
• References: Include at least 5 properly cited scholarly or peer-reviewed references.
• APA Style and Format: Be sure to use proper APA format and style throughout your paper.

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