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The role of the Systems Analysts versus the Business Analyst

1. Define the role of the Systems Analysts versus the Business Analyst.
2. Define the Systems Development Life Cycle.
3. Define the concept of Organizations as Systems.
4. What is a Systems Perspective?
5. Describe the Organizational Levels of Management.
6. Define the major roles within an Information Technology department and
which ones have Direct Interaction with Customers.