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The Patient Perspective

Post a comprehensive explanation of the following:
Provide a brief description of the case study that you chose in Week 1.
• Using the “Speak Up” materials (located in this week’s learning resources) and the two scholarly resources that you have identified, suggest questions that the patient (or patient advocate) could have asked that might have prevented or minimized the harm that the patient suffered.
• Explain how the suggested questions by the patient (or patient advocate) might have influenced the outcome.
• Identify any possible barriers discouraging the patient or patient advocate from questioning the provider (barriers may include cultural, generational, or other issues).
• Discuss what is a near miss and the importance as a healthcare employee to report such incidents.
• Explain how tracking near miss information may improve quality and patient safety.