Prepare a full sentence outline for research paper about customer service in your discipline (Supply Chain and Logistics Managemen-Reverse Logistic). The outline should include a cover page and list of references.  The outline should be a minimum of two double-spaced pages (not counting cover and references). 

The purpose of the outline is to help you establish the organization of your final paper.  

Follow this structure:

 I.  Introduction

      A.  Thesis:  Include your thesis statement here.

II.  Body – Paragraph 1: Topic    

     A.  Supporting Evidence

          1.  Explanation

          2.  Why is this important?

III.  Body – Paragraph 2: Topic

IV.  Repeat to include a minimum of 3 supporting topics (support your thesis statement).

V. Conclusion

Continue this format to cover all paragraphs in the body of your paper.  You must have at least three topics in the body.  Do not forget to include the conclusion.  End with a list of References.  Please see the attached document for a sample full sentence outline.  Scroll down in the document to the “full sentence outline” example.

Alphanumeric Outline THE COLLEGE APPLICATION PROCESS I. CHOOSE DESIRED COLLEGES A. Visit and evaluate college campuses B. Visit and evaluate college websites 1. Look for interesting classes 2. Note important statistics II. PREPARE APPLICATION A. Write a personal statement 1. Choose an interesting topic a. Describe an influential person in your life (1) Favorite high school teacher (2) Grandparent b. Describe a challenging life event 2. Include important personal details a. Volunteer work b. Participation in varsity sports B. Revise personal statement III. COMPILE RÉSUMÉ A. List relevant coursework B. List work experience C. List volunteer experience 1. Tutor at foreign language summer camp 2. Counselor for suicide prevention hotline http://owl.english.purdue.edu/owl/resource/544/01/ Full Sentence Outline I. Man-made pollution is the primary cause of global warming. A. Greenhouse gas emissions are widely identified by the scientific community to be harmful. 1. The burning of coal and fossil fuels are the primary releasers of hazardous greenhouse gases. Full sentence outlines are often accompanied with an APA reference list on a separate page. Quotes within the outline must also utilize APA in-text citations. Decimal Outline 1.0 Choose Desired College 1.1 Visit and evaluate college campuses 1.2 Visit and evaluate college websites 1.2.1 Look for interesting classes 1.2.2 Note important statistics