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Retail Food Group

In 2018, the Retail Food Group has become embroiled in scandals after it was accused of wage fraud and reported that the treatment of franchisees and their employees were akin to ‘slavery’. This has led to a number of shareholder class action suits and serious doubts as to whether the franchising model remains fit for purpose. Making reference to relevant business strategy concepts, frameworks and theories, critically identify and assess what are some of the key strategic causes/problems that led to these issues within the RFG and the franchising business model? Your answer must include clear links to contemporary strategy concepts/topics covered in this unit, plus a consideration of the international, cross-cultural and ethical contexts.

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