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Quality Improvement Milestones

Throughout history, major events have influenced quality improvement efforts in health care. For example, the Institute of Medicine’s report To Err is Human: Building a Safer Health System revealed statistics about errors in patient safety that result in thousands of deaths annually. Health care administration leaders must be cognizant of the purpose and philosophy of quality improvement efforts as they lead the charge for improving health outcomes and patient safety.
For this Discussion, reflect on the development of high-reliability health care systems. Think about how you, as a current or future health care administration leader, might address challenges when implementing high-reliability techniques for a health services organization.

Describe, a description of Johns Hopkins’ efforts to create a high-reliability health care system. Then, explain how these techniques might benefit your health services organization or one with which you are familiar. Be specific and provide examples. Explain potential health care administration leader challenges when implementing high-reliability techniques within this organization.