Process Recording
Purpose of interview: To develop and gain insight, into the life surrounding client. Much more, to better understand the needs of the client, while gathering information to improve the client’s well-being.
Client Background: Client is a Caucasian widowed female, who is now single and living alone. In addition, she’s 89 years old, originally from Hartford, she moved to Florida where she endured the tragedy of Hurricane Irma. For that reason, she moved back to Hartford hoping to find housing and reunite with her family. However, having problems with her daughter, other members of the family aren’t around to support her needs. Which is why, she believes smoking will help towards her depression and suffering. For such, being depressed with no family support, client looks toward Lewington Senior and Disabled Center to relieve the misery of past events.
Pre-engagement: The assignment was discussed with supervisor, so that the supervisor knows what’s expected. Doing so, supervisor suggest I attend a group meeting, to get an understanding of individual needs. Taking upon such, after hearing the client’s story, I decided to interview the client to dig deeper into her past experience. Deciding to interview the client, supervisor gives me a background check on what the client endured. Being part of Hurricane Irma, I learn that the client is seeking comfort to cope with her sadness. Being that, supervisor then suggested that I serve food for the client to develop a mutual bond.
| Verbatim Dialogue | Student Gut Level Feelings, Thoughts & Observations | Skills/ Practice Framework Applied |
| SW: Okay, so you know Derick? B: Yes! D: Hey, how are you? SW: He served food for you, a couple times, huh? B: Yes. SW: This is Bunny, that’s not her real name. I’ll let her tell you about her real name. SW: You need anything, you know I’m right down the hall. D: Hey Bunny, it’s so nice to finally sit down and talk to you. My name is Derick and I’m a social work student at Duke University. Before we start, I just want to let you know that this conversation is confidential and will only be shared with my professor and classmates. Is that okay? B: Yes, where do you want to start? Give me a minute. D: That’s fine, take your time. Whenever you ready! B: I’m ready, pretty much. Depends on what you’re asking. D: Okay to start things off, you mind telling me your name, age, and where you’re from? B: My name is Samantha Hall, I’m 89, originally from Hartford, but I moved to Key West, twenty-two years ago. D: And that’s in Florida correct? B: To the end of the country, I can see Cuba. D: Really! you can see Cuba? B: Yes, you can! At the end of Key West there’s a statue and if you look straight you can see Cuba. They’re only 90 miles apart. D: That’s amazing! B: They talk about paradise. We’re talking Paradise hear. D: Oh nice, so during your time in Florida, who did you live with? B: Okay, want to start? Where’s the kleenex? Cuz I’m going to cry here. You want to start with the Hurrican that hit and that’s why I’m here. We should write a book. D: A book? B: No serious! My son said that because of the drama. Um, I’ll start with, I moved down there. My husband and I use to go for six months, we did this for 5 years, 6 months there and 6 months in Hartford. One year down there, my husband died down there. D: So sorry to hear that. B: That’s 22 years ago, that’s when I came back, sold the house and moved completely. Now, where I lived was like 15 miles to the center of Key West, which was called cudjoe key. You know how how they have all these little keys? D: Yea B: Like towns, and it was a bery classy Um….I can’t think of the word. All of a sudden, I can’t think but anyhow. D: Elegant? B: The guard house, I had a beautiful house on a canal. It was really really beautiful. Then the hurricane Irma. Cuz they’ve had so many after that. That’s why I have to tell you which one it was. It hit directly (laughs) on my house. Took everything (starts crying), my car, my independence, I’m up in this fucking place and have to ride. I have to ask people for rides, I lost my car. I had put my dog in the vet, before I evacuated. And I said I’ll be back in five days. We did at that point. We didn’t know it was going to hit us. We thought it was going in the other direction. B: Now my dogs in the vet, so she’s safe. Am I talking too much? D: No, your fine! B: Well that’s how I am D: It’s okay, trust me it’s okay. B: As old people, we remember all this shit. Okay, the dogs in the vet, and my my son and daughter are still there. So, Nick says Ma grab enough clothes for five days. We’ll be back, it’s not going to hit us. So that’s what I did. So now, the Hurricane is coming closer and closer. We evacuate, my son and his wife, with their five dogs, she trains dogs. We go to our friend’s house in the next wait. And now we’re there for three days and it’s getting worse. Now the kids said to me, cause a client of my kids own this hurricane safe house somewhere in Florida, I can’t remember. Honey, we’re sitting there and this whole wall is glass doors and we watch the Hurricane swirling up stuff, like a tornado. D: Oh my! B: I’m scared, because I can really use some pot right about now and there was none. So, moving on, everyone in Key West smokes pot. They walked down the street and somebody had a cigarette, D: Was there a re- (gets cut off) B: So anyhow, the kids said to me Ma you can’t stay becau-, now my son is a building inspector and engineer. He can get back in, the Hurricane is over, I can’t. He can get in because of his inspection. He says Ma we can’t leave you. So where am I going to go? I have a daughter in Newington and asked if I can come up here and stay with her until I find a place. She wasn’t thrilled, but she’s not a nice lady. D: Is there a reason why you she wasn’t thrilled? B: No, she always been nasty. Not really loving. So anyhow, she said okay. So now the kids gather up money, and I can take a plane back here because they had cheap price, 200 bucks. So, I met her, I come to her house and she said, how long you gonna stay? I said, well, until I can find a place. Well with that attitude, the next couple of days when I got myself together, I came to see Terry and I said, I got it. I have to have a place. And that’s where she helped me. But let’s go back to the hurricane honey. Now most people went back. I couldn’t afford it to gather up what I had left. Well, there was quite a bit left, which my son tried to get out without the mold, mold and uh, anyhow, here since thing, I got a bag with clothes for three, four days, got no freaking money. Finally, FEMA comes up and gives you the know, they give you $300 to get clothes again. D: Nice, that’s great! B: I had a bag with the same things. I would take him three pairs of underwear, three shirts and nothing but shorts come up here and you don’t wear shorts in Connecticut. D: Oh absolutely, it gets very cold here in Connecticut. B: I lost everything. Everything I owned. Not to mention, furniture and just, just stop, but to lose. Oh, sure. Now I can’t take my dog out my, because of all the moves, the vets came to me. You gotta come and get the dog and say she can’t be caged all this time. I said, okay, I’ll try to get somebody to send her up to me. Oh damn, that’s not working. So eventually did bill silver thousand dollars I sit down, I love that puppy. I said, but I don’t have $1,000 to take her out. But where I lived, these are all wealthy people except me. No, seriously. But they liked me. B: And so one of my friends said, I’ll go take her. She paid the bill. She got Bella. Now if she can’t keep Belah cause she can’t, what am I going to do? Finally, I didn’t do it. But the girls, my friends there dance. The other thing, you lose your friends, they all, we all went in a different direction. Nobody could stay there. It’s so bad. So my dental hygienists, I had just gone and had some cheat out the day. I had to eat back your way and I swear to God. So now I got an uncertainty. I’m top of it. And anyhow, they took Bella, just Fred and the dense allied Janice Asher so that at least I keep track. They send me pictures and all that bull. But honey, I miss that dog more than I miss my husband when he died. I swear to you it’s about dog is pretty much I should ask you, ask some, ask me some questions. B: No, I’m just babbling here. D: No, your fine Bunny. Your doing a great job! B: No, I want you to ask me. D: So was your, was your daughter the only one that you lived with? B: I can’t hear. Oh, your gonna have any open to deal with this! D: No, it’s fine. Oh, can you hear me now? B: You’re going to deal with other people who are blind or deaf. D: Can you hear me now? B: I can hear you. D: Did you have any siblings or children that lived in Connecticut, other than your daughter? B: No, I had one boy who died of AIDS. D: So sorry to hear that B: the other boy passed away from heart disease at 63. Now its just me and my son. He’s younger. He was born much later after all that. And then, uh, we’re very close. My son, we text, we text constantly day and night. Yeah. I don’t know what I do without him, but um, no, I know many and I don’t have any relatives other than, Oh, I’m wrong. I have a granddaughter In Wethersfield. D: How old is she? She’s Natasha. Maybe 30, 32. She got too smart. One kid’s nine. The other one’s five. D: And do you- B: I see them only and only on holidays here and there. Her and her husband are both teachers, Her father, my daughter divorced him. She couldn’t get along. I’m telling you, this girl can’t get along with anybody. D: Why? Why so? B: So now I only see my them on holidays and I love them. We never had no arguments. The only arguments we have is with my daughter. B: My daughter was always jealous that my husband catered to me. My husband was only twenty-two years older than me. So, he catered to me and he catered to her too. She’s just that type of person, she’s a realtor now and she’s doing good. But she has different personalities when she does that. D: So, throughout your life, you would say you weren’t treated fairly by your daughter? B: In this respect, I call her but she never once picked up the phone and asked how I was doing. But I do have to call her for rides, to the grocery store, to get a pack of cigarettes. 50 % of the time, she’ll take me. Other than that, she won’t even answer my text. D: I’m so sorry to hear that. I’m truly am. B: I’ll tell you what’s hard. I don’t know how much time we have? D: No, your fine! B: Um, now I told you how I got here. Now I’m going to tell you how sad it is. The first six months I was here, I cried constantly, I don’t want to be here. I don’t want to be here. I want to come home and my son would go, Ma, you got no home to come to. The place was destroyed. Now they’re rebuilding it and I’m in touch with all my friends. The ones that stayed, they keep me in touch. They send me pictures and uh (takes a long pause) I miss it so much. B: But like they say, you can’t go back? D: Yeah. B: Even after everything, they always say you can’t go back. It’s never the same. Like when sunset comes, even if you came, it’s not the same. It’s strictly set up for tourists. That’s where the money is and they don’t cater to, yeah. You know, dedicated to the six-month people. That’s how it’d be because that’s where the money is. D: And nowadays that’s how it is, sadly. B: If it wasn’t for Terri, I think I’d have killed myself. I couldn’t handle it. Some days I still go, I had panic attacks. I wanna get out of here and want to go home. It’s been a year and I just, common sense tells me I’m not going home. And yet it’s like a Child who went to camp. That’s how I think of it and want’s mommy to come get her and just nobody gonna help me financially or mentally. B: If, again, if it wasn’t for Terry, God knows where I’d be. That’s where you need to come in. Will this be your office? D: I would hope so, one day! B: Not now? D: Not now, I’m sorry. B: Do you have a license? D: I don’t have a license. I’m a social work student at Central Connecticut State University. And once I finished up school, which would be in the next year or so, then I’ll be looking- B: Where do you go to school? D: I go to Central Connecticut State University. So, once I’m finished there, I- B: So now what is this class? D: Yes, the basis of this class is to get a better understanding and knowledge of individuals and families, and their experiences. So, like what I have presented in front of you right now is, a couple of questions and you’re pretty much telling me your experiences and why they happen. B: So, in other words, all this. You can compile to what you need or would you just keep the same paper. D: It goes hand in hand. I’ll compile, keep the paper as well. Just so that I’ll gain familiarity of who I’m working with. B: You need it for what? D: It just a basis of question that I need, just so I’m familiar to know what to ask somebody. Pretty much, trying to gain a background of the person. B: When do you graduate? D: I’m hoping next year, hopefully. B: Now, who will see all of this? Do you have a teacher? D: As mentioned before, any information that’s shared between you and I is confidential and will only be shared between my professor and classmates. Is that okay? B: So, nobody will grade you? D: Yes, I will be graded on the content on the amount of information provided. B: It’s not an incident that I created D: No, of course not! Disasters happen all the time, and I’m so sorry that you were stuck in such a situation. D: That brings up my grandmother, she was in a similar situation as you, in which she was in a hurricane back in the 70s in Jamaica. She didn’t have no one. She came up here, she found her husband and her husband sadly passed away. And- B: When you have something so traumatic happen to you, mentally it takes a lot. D: It definitely does. B: It does. You need to stress that so you would know that anything so traumatic, to lose your independence. Right there, I want to tell you something. I have taken the mini bus to go home, and every day for the first six months and even now I’m sitting on this freaking bus. Passing everything, from Dunkin donuts to where I get my nails done and I can’t get off. I, I tell my son I’m in jail, I’m allowed to come to lunch. But then I got to go home with two rides a day. So, I still have a panic attack because I can’t even go to Stop and Shop. Now when I go home, people won’t even answer the phone and I call so many times for a ride. D: Yeah, it’s definitely something that needs to happen. Some type of intervention that allows people to stop and go where they want. B: You don’t have a clue how hard it is, especially at my age. I can’t go out and get a job. D: Now does your son help you financially? B: Terri has helped me a lot. A whole lot, so if you’re going to do this work, you’re going to have to toughen up, D: Oh absolutely! Now I would hope to one day be in this position, you know, talking to you, especially because hearing your stories is interesting. Know where you come from and I know it’s pretty tough on your part, but to see you battling to get out of your position is the reason I chose this profession. Although it makes me sad, it’s a learning experience to have this conversation with you. B: Well, you wouldn’t be normal if you didn’t feel something. But when it’s over, it’s over. B: Any other questions? D: Yes, I also wanted to ask what bought you to the Senior Center? B: After I was at my daughter, let’s say less than a week, and she had asked me twice how long I was staying. I got dressed up one morning and early and I asked would you give me a ride to the senior center? I couldn’t think of anywhere I would go. Now, when my husband was alive, we use to come here. He use to go to the pool room, and I would just walk around. The only time we came was just for him to play pool, as he would meet a couple of his friends here. So, I knew this Center would help people. So, I thought I’m on section eight, how do I transfer all this food stamps and section eight so that’s what brought me. Luckily, I knew this would be to place. So, as I said, after a few days with, I saw her attitude. I need to talk to somebody and needs to have to find out how to handle these sick. B: Cause, I had asked her and she said, oh, I don’t know anything about that. I don’t want to get involved in any of your personal stuff. So, people you will run into families that are split up. We had split up but she had made it very clear that in fact, Steve, I got to remember, I do believe she met Terri on her own. B: She came here after I told her I had met this nice lady who was going to help me, because I know from care she came, she wanted to meet Terri and I think it was at that and no, we were going to have a meeting with the state people to uh, see if I qualify to go on state. So, it was set up that she and I, my daughter and I would meet with this woman who was going to uh, see if I qualify for it. She wouldn’t come. My daughter didn’t want to get involved. Terry came for me, sat in my living room. That’s how good she is. And eventually I joined. I didn’t want to go on state, too much involved. So, I didn’t, we didn’t do it. So, um, this is a job. Your gonna have a tough job. D: Yes, I know. B: Every story is different. D: I’m glad that you um, you asked you seek this center because Terry is a great person who empowers people on a daily basis. B: She helped everybody. No matter who you got to, if you mentioned her name, they’ll go, oh she was, she helped me do this, that and the other thing. You know, oh, she helped me a lot because I came here that morning as I said, I had and I said to my daughter to drop me off at the senior center. I saw some people sit and like outside the door and I went and sit. There was bunch of people walking by the office and I didn’t know it was the office. And I’m sitting there and I said I need, somebody asked me if they could help me and I said they need to talk to somebody. I have problem and I starting crying, and crying. It was like the emotions finally came out because I didn’t cry for quite awhile there. But she, she’s the only social work in here. She come, she knows everybody, she knows no matter when you sit down. She don’t have to get your file and go through it. She automatically knows what you’re there for. You have to realize her years of experience has brought it to that. I don’t know how long she’s been doing. D: Quite some time! B: Oh yea absolutely! D: Do you enjoy it here? Like your experience here at the senior center? B: I Hate Connecticut. I like to come in here. This is my life. This has become my life. When I, when we’re closed for a holiday, I’m freaking out. I, this is my life getting up in the morning and getting dressed to come for lunch. It isn’t the damn lunch. SW: How we doing in here? D: Good! B: The senior center is definitely a place of belonging. It’s kept us alive. It gave us a reason to get up in the morning. It’s people, well, also Jesus keeping us alive we’re able to thank God to get up and come out. B: Also, I always pray because it’s just how I was raised. So anyhow, I wish I was raised with divorced parents, if that makes sense. Any difference. Whatever. Cheap ass. Let’s go. D: So, what are your favorite things to do here? B: What else? Not a damn thing. No, I do like to go to movies. Occasionally I go to the casino. D: Oh, nice! Any luck there? B: No, but I had a good time. Yeah, I did. I made $32 last time. I love the drama, that me! D: So, do you go with your friends? B: No, I don’t have friends here. It’s hard to make friends here in Connecticut. But I always told Terry this, I wish there was a group of bus people who wanted to talk. I’m always hearing on the bus, people saying I need to talk to someone. I have problems, I just needed someone to talk to. We should have a group therapy thing. D: That’s a great idea! B: Maybe they have it and I don’t know about it. But I would be the first one to join. Doesn’t have to be personal, just little things you need to discuss with people your age. D: So true, I agree. B: I have young neighbors in their thirties, who love to party and no one would ask me. I’m not a drinker, but I would go just get out. B: Let’s keep going, well actually it’s time for lunch. I want to skip lunch, but I don’t want to get hungry. Did you have more questions, gheez I don’t want to rush home. D; I was always curious, what were your education experience? B: Yes, I graduated from Hartford Community College, and ended up working for state, I then ended up being a hair dresser, and would go to yoga classes constantly. D: You were very active! B: I did everything, then I took out a loan and joined Alpha Logics. Psychic shit. Oh my god, these people were really out there. I did that for a while, and not to mention as a young kid I did acrobatics and was a camp dancer. I went to Bulkeley. B: How long you been here? D: About an hour. B: You smoke? D: No, I don’t smoke B: Too bad D: I’m not a smoker, B: Good, thank goodness. Again, if it wasn’t for Terry I wouldn’t be here. Let’s head to lunch okay? D: Sure, that’s fine, would you like to meet again? It was great getting to know your story! B: I’ll let you know, see you in the cafeteria! D: Okay see you there, no rushes, take your time! | A little nervous, but at the same time excited to finally meet the client! I hear she’s a tough case. SW supervisor waves good bye, as I start the interview process. Client smiles as I introduce myself, so I have a good feeling about this interview. Gave client time, didn’t want her to feel any type of pressure. Client laughs, but I know this is going to be a roller coaster from what I heard previously about her. Client uses direct eye contact. Without hesitation she begins her story. Client gets emotional, as she begins to remembers the tragedy of the Hurricane. Client talks slow and begins to shake. I believe she’s getting chills from her past experiences Client takes a long pause. Tries to get her emotions together. I begin to show empathy, trying not to cry. Client shows the first sign of dementia. That is, I try to help her think of a word, but she ignores me. Client portrays an emotional incontinence as she reflects on her past. Client expresses anger, while exhibiting some physical gestures. Eye contact reappears. Client initially laughs when cussing, but then expresses a strong voice while explaining this part of her experience. Client laughs and identifies her love for pot. Client shakes her head and loses the topic at hand. Switches to the topic she remembers. Another sign of dementia. I wanted to ask this question to dig peeper into her daughter-mother relationship. Trying to see what made her daughter not like her. Despite the negativity surrounding her life, she was calm explaining her time trying to find comfort. I nod in agreement, so she knows I’m listening and engaged in her experiences. I felt sad hearing this, especially because not being able to care for your own dog can be one of the toughest moments. I was very surprised when she said she missed her dog more than her husband. I thought to myself, are animals really more valuable than humans? Client presents as unsure here, which is why I gave her some words of encouragement to keep the interview going. First time noticing client has a hearing problem. She never mentioned that before, but as social workers, it’s our job to work with clients of all needs. I keep a sad facial expression, and once again portray empathy for the client. Not the first time getting cut off, but the client does have a hearing problem so I understand. Trying to explore the problem the client has with her daughter. In the addition, client loses eye contact and looks down. Felt like it was time to dig a little deeper. I was thinking, “was this the right question to ask?” Client was already overwhelmed with the questions, but I figured asking that this question would lead me to her experiences with other family members. My emotions became at ease as finding out she stays in touch with her friends back in Florida. Honestly, I didn’t know how to react to her saying that. My eyes did of course open wide, but continued to nod so the client knows I care about what she went through. This is why I dream of becoming a social worker. If I had the chance to work with this client over a course of months, I would love to do so! Thought it was great of me to explain this to the client. Gives the client a sense of awareness to why I’m doing this interview. Didn’t want to violate no rights, so I decided to remind the client that everything is confidential. Became very emotional telling this story about my grandmother. Anyhow, I thought it was best that the client knows she isn’t alone Client eye-contact re-appears and becomes emphatic with emotions rising. Client was absolutely right. In order to be a social worker, I needed to toughen up because many times throughout this interview I almost cried. Had thought to myself that I really need to pull my emotions together. Client seems to enjoy this interview. I have a feeling that since she wants other questions to be asked, I decided to take another rout of questions other than family life. Lewington Senior and Disabled Center is a great place to be! What it provides for the people is amazing in itself. Client explains her experience with meeting Terri after getting no help from anyone else, and also explains how great of a social worker she is. That is, I thought to myself saying, “social workers really do more than what people think, they’re like a second family to the client.” Client wags her finger unto my chest. She had me a little worried, but I figured she wanted me to know that each client is unique in their own way. Client becomes a little calmer, but showing a little bit more body language. She laughs as she tells me how Terri changed her life in such a short period of time. Just thought I remind the client of how good the senior center is. Doing so, I was trying to ease her mind from the negativity. Throughout this interview, I love how the client doesn’t care what others think about her language. I believe it’s important to just be yourself and laugh the problems away. Client laughs again, maybe she’s comfortable with me? Client voice gets flat as she explains that other people have problems like her. Making best use of my active listening skills, I respond with a nod when agreeing. Client gets up and sit back down. She wants to eat, but she seems to enjoy this interview process. That is, I felt like I needed to end this soon, but didn’t want to force her out. Client was very active, maybe is that why they call her Bunny? Should’ve asked but forgot to. We both begin to laugh knowing she knows that I’m an athlete so smoking isn’t for me. She jokes around sometimes, so that shows she enjoys having me. This whole interview process has been overwhelming, but I feel relieve that it’s over. That is, I look forward to meeting her again, as well as developing a plan to meet her needs. | Social learning theory will be used to focus on her experiences, and learn of them through observation. Non-verbal communication Describing Introducing Professionalism Seeking conformation close ended question Communication Listening Non-verbal action Clarification Comprehending Active Listening Open ended question Emotional-communication Active Listening Empathy Clarification Clarification Listening Evaluating Emotionalism Active listening Learning the situation Active Listening Communicating Active listening Observation Tries going for a close ended question Communicating Active Listening Open-ended question Communicating Listening Supportive non-verbal action Communicating Active Listening Communicating Active Listening Empathy Active listening Observation Active listening Supportive communicating Professionalism Empathy Active listening Supportive communication Close-ended question Communicating Open-ended question Asking question to go in-depth Active listening Non-verbal communication Open-ended question Exploring Communicating Active listening Empathy Expressing feelings Professionalism Empathy Active listening Communicating Communicating Active listening Emotional understanding Non-verbal communication Communicating Providing understanding Insight Communication Communicating Explaining the basis of the field Explaining Communicating Communicating Supportive communication Reflecting on past events to help the client with her current situation/past situation Non-verbal communication Empathy Communication Exploring an intervention Close ended question Active listening Non-verbal action Reflecting Providing clarification Emphasizing why I chose this profession Open ended question Active listening Non-verbal communication Observation through this conversation Supportive communication Reflecting Non-verbal agreement Active listening Engaged Communication Open-ended question Non-verbal communication Positive feedback Open-ended question Active listening Communication Closed ended question Active listening Expressing agreement Verbal Communication Listening Open ended question Verbal expression Non-verbal communication Communicating Ending Close ended question Establishing to meet again Reflecting |
SUMMARY
Interview Assessment: Most certainly the interview was clear from start to finish. Coming in, it was very overwhelming, but as the interview progressed, I began to develop a sense of awareness of the client. Being that, the process felt like a long road, which I thought would never end. That is to say, with the information gathered and exploring the client’s well-being, small steps were needed to be taken. For such, formulating an intervention to empower the client, understanding her needs, I was able to map out a plan of actions. Thus, being knowledgeable at the situation at hand, I believe the purpose of this interview was reached.
Plans for the future action: Surely plans for future actions are in my sight! As far as unfinished business, the client’s situation is connected to her desire of finding services to support her depression and loneliness. That is, being that there was a need to explore deeper into client’s life, contacting local agencies beforehand, would’ve been helpful towards her issues. Hence, staying connecting with the right resources, she can receive the proper assistant she hopes to find. Surely, interventions should always be considered. Which is why, I hope to develop a group therapy as she mentioned. I believe this will be great because, more times than often, many individuals share a similar story. This can give her the opportunity to be comfortable, which can open new ideas for future encounters. More so, what the client and I decided to work on was being more relaxed. At times, we believe emotions can get the best of a person, for which staying strong through situations can help lower anxiety. Certainly, with this sense of awareness, there is a need of accessing both short and long-term goals. First, short-term goals that I would like to meet are building upon her social interactions, while providing her with a caregiver. On the other hand, long-term goals include improving her health, especially getting her to quit smoking and providing her with a habitable home. So, what questions do I have as far as exploration? Well, if I provide the client with her needs and wants, would she truly be happy with the results? A question as such can be overwhelming, but never getting another chance at an interview, I wouldn’t be able to answer that myself? Thus, implementing a plan of goals, my hope is to meet the overall objective, while improving the client’s well-being.
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