Call/WhatsApp: +1 914 416 5343

Performance Measurement

Define leadership and why it is necessary for a culture of performance excellence.
What are some of the key competencies and personal characteristics that strong leaders possess? What is a strategic leadership and how does it differ from the
common concept of leadership? How does strategic leadership impact customer care and satisfaction?
Finally, select a strategic leader you follow, and describe the key competencies and personal characteristics the leader possesses. What positive outcomes andresults have emerged in the organization that this leader has influenced andimpacted?