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The bottom line of organizational behavior is to explain and predict behavior within an organization. By examining behavior in three different levels of influence — at the individual, group and organizational level — organizations can better understand performance in the workplace and improve interactions among employees.

This can also create a competitive advantage through improved motivation, leadership, communication and organizational culture, all of which greatly affect a business’ bottom line.

How can implementing organizational behavior transform a company?

Companies need to invest in organizational behavior because it provides the insights needed for them to run smoothly and effectively.

“Organizational behavior is essential to being effective at all organizational levels,” Flores says. “Businesses excel when employees understand how their behaviors influence an organization’s performance and enable strategy execution.” When employees are led effectively and are motivated to do their best, the entire organization thrives.

The documented benefits of organizational behavior are as varied as the companies that implement it. Much of the research emphasizes improved health and productivity within work environments, which translates to higher job satisfaction, increased productivity, a better commitment to the company and a decrease in employee turnover. All of these improvements affect a business’ profitability, says Kalnbach.

(Teams: Characteristics and Diversity)

1- Read the entire chapter ELEVEN in its entity.
2- Assignment: Define the following EIGHT (8) Key Terms on page 362: (Work Term; Management Term; Task Interdependence; Comprehensive Interdependence; Disjunctive Tasks; Conjunctive Tasks; Team Diversity; Value in diversity problem-solving approach. 
3- Complete Discussion Questions: 11.1, through 11.5.
4- Read Case: LUFTHANSA then answer 11.1; 11.2; and 11.3 in an essay form.


1- Read the entire chapter TWELEVE in its entity.
2- Complete Exercise: Define the following TEN (10) Key Terms on page 398.
(Process gain; process loss; Taskwork Processes; Interpersonal Processes; Communication; Network structure; Teamwork processes; Transition processes; Positional modeling; Positional rotation).
3- Complete Discussion Questions 12.1 through 12.5
4- Read Case: NASA answer 12.1; 12.2; and 12.3 in an essay form.

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