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Is Removing Human Intervention in Decision-Making a Good Thing?

Some recent decision aided models use artificial intelligence and other programming methods to collate and evaluate huge amounts of information in order to predict a result. The hope is that these calculations take into account more variables than a human would be able to (or want to).

Considering this please address the following prompts in your discussion:

Is this a step forward? Why or why not?
Think of an example where this approach would be beneficial and then another where it might be detrimental.
Support your ideas with examples and/or references.