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Informational Systems for Business

The vice president of accounting says to you, the IT director, “This request procedure takes too long. My people know what they are doing, and their systems requests are necessary and important.” She suggests that the IT department bypass the initial steps and immediately get to work on her requests. What would you say to her?
The final task in the preliminary investigation is to summarize the results and recommendations in a report and/or in a presentation. Which form of communication, written or oral, do you think is the most effective for conveying your findings to management?