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HCO’s goal-setting processes.

Suppose you are on a PIT to evaluate an HCO’s goal-setting processes.
What criteria should the processes meet?
How could the criteria be measured?
How hard would it be to benchmark them?
Beyond the measures, what else would you do to identify opportunities for improvement in the process?
Format: Your paper should be a minimum length of one page, double-spaced, with properly cited references.