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Effective Listening and Communication

1. What are the 6 most common barriers to effective listening?
2. Describe “active listening,” what it involves and why it is important in the communication process.
3. Imagine you are about to offer a brief talk to a group of colleagues. Based on this module’s materials, make a list here of what you would focus on concerning your nonverbal communication and body language.

Video on effective listening

https://www.youtube.com/watch?v=o6JGi2voyDM