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Business Etiquette throughout the Organization

After reading Business Etiquette throughout the Organization (see uplodaded files), explain, through your own experience, why it is important to use the communication practices the author has described. In your response, address the following:

Describe which of the top 10 “dos and don’ts” is most challenging for you.
Explain why it would be important for you to improve any areas that you deem challenging, based on importance of effective business communications.
Describe the benefits and include a minimum of one scholarly and/or credible source to support your response.