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Monthly Archives: December 2019

VUCA (volatility, uncertainty, complexity, and ambiguity)

Critical Thinking in Action


This portfolio work project will give you practice with academic writing expectations, while still being work relevant. Many organizations have relationships with professional associations and contribute written articles regularly to newsletters and other publications. In addition, some organizations expect leaders to participate in conferences and seminars, where written work must be submitted using an academic style.

Scenario From time to time, your organization submits papers to academic publications to help showcase the organization’s thought leadership. Your boss wants to be assured that you are comfortable researching and writing in a style that many academic publications use in this case, APA style. Your Role Your boss has asked you to research and write about ways businesses can apply critical thinking skills to complex issues that are also affected by volatility, uncertainty, complexity, and ambiguity (VUCA). To gain an understanding of how businesses apply critical thinking, you have decided to read an article about Panera Bread Co. and how they solved their mosh pit problem. Then, you will choose another company that you know has a problem you believe good critical thinking and understanding of VUCA can address, allowing you to flex some critical thinking muscles, similar to the leadership at Panera. Requirements Read the article “How Panera Solved Its Mosh Pit Problem,” provided in the Resources, thinking about how critical thinking and VUCA factored into their situation. Then, think of a problem you have seen at a business you visited or read about in an article; do any research you feel is necessary to thoroughly understand the problem this company has and address this assignment. Write an APA-formatted paper that is well organized and covers the following: Write an introduction that tells the reader what to expect of this paper (1 paragraph). Provide an overview of the Panera bread situation, including brief mention of how critical thinking and VUCA factored into the resolution. Then, transition to a discussion of the problem that you will be solving for another company, describing the situation (34 paragraphs). Apply the framework for critical thinking as outlined by Michael Kallet in Think Smarter (linked in the Resources) to the problem you identified. Recommend at least one evidence-based solution to the situation. You must find one additional article to support your recommendation. Explain how VUCA (volatility, uncertainty, complexity, and ambiguity) could affect both the situation and your recommendation (12 paragraphs). Write a conclusion that wraps up and summarizes your document (1 paragraph). Deliverable Write a 35 page academic paper following APA style and formatting. Refer to the writing resources in the MBA Program Resources (in the courtroom navigation panel). Related company standards: This assignment is an academic paper and should, therefore, follow the corresponding format for academic papers as listed in the MBA Academic and Professional Document Guidelines (located in the MBA Program Resources in the courtroom  navigation panel). In addition to the content requirements, include Title page. At least five subheadings (for example, Introduction, The Panera Situation, Chosen Company name, Critical Thinking, VUCA, Conclusion). References page. APA-formatted references. Evaluation By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria: Competency 2: Apply leadership strengths and behaviors to workplace situations. Apply a critical thinking framework to a business situation. Explain how VUCA can affect a business situation and a recommended solution. Competency 3: Recommend evidence-based strategies for leading and collaborating in complex environments. Recommend an evidence-based solution to a business situation. Competency 5: Communicate effectively through academic and professional writing. Provide an overview of a business situation. Correctly format paper, citations, and references using the current APA style. Write content clearly and logically with the correct use of grammar, punctuation, and mechanics. Your instructor will use the scoring guide to review your deliverable as if they were your boss. Review the scoring guide prior to developing and submitting your assignment.

An experience you had with a writing or reading task

Narrate an experience you had with a writing or reading task that you found (or still find) difficult or challenging. Explain the significance of this experience.
Paper details:

A. Write a narrative essay (suggested length of 750–1,000 words). In your essay, do the following:

1. Respond to one of the given topics.

2. Provide an effective introduction.

3. Provide an appropriate thesis statement.

4. Use narration and description to provide detailed information about the topic.

5. Explain the significance of the narrative details.

6. Provide an effective conclusion.

B. When you use sources, include all in-text citations and references in APA format.

C. Demonstrate professional communication in the content and presentation of your submission.

Sample Solution


Child Development Theorists

Select Three of the Child Development Theorists we have studied that have inspired you. Describe how their theories are relevant to psychotherapeutic work with young people. Illustrate these theories with your personal development and your toddler observations.

Sample Solution




Human resource management challenges

Students are required to produce a consultancy report based on interviews with TWO HR managers of TWO different companies of the same line of industry. The companies (2) selected should be a Hong Kong-registered company (20+ staff) which has expanded their operation either locally or overseas. The student is asked to identify TWO major Human resource management challenges, what and how the chosen companies have been dealing with these challenges.

The student is required to select and use a theoretical framework to apply on one of these two human resource management challenges and criticize what and how the two companies can further do better on dealing with the two major human resource challenges.
The proposed company should be approved by the module lecturer. Students will need to submit an Ethics form for this module as primary research is a requirement.

The report should select 1-2 key human resource management challenges (below) identified in the interview.
– You must indicate in your report which issues you have selected
– Your report should draw upon the theories, principles, tools, and guidelines from the field of HRM

The human resource management challenges can be selected from the followings:
– Staff Recruitment
– Performance management – Performance appraisal
– Compensation and Benefits
– Diversity Management
– Training and Development
– Employee Relationship
– Others (suggest to prior approval by the lecturer)

The Consultancy Report should include at least the following:
1) Executive Summary
2) Table of content
3) Background of the companies
4) Human resource management challenges

5) Scope
6) Analysis of the human resource management challenges

7) Recommendation for solutions
8) Conclusions

Sample Solution

Business Ethics McDonald

McDonald Business Ethics

Establishing a culture of sound business ethics within an organization is challenging, to say the least. Companies that market products that are not considered to be “healthy” for consumers have additional challenges. Using the CSU online library, research a company that markets “unhealthy” products. Examples might include tobacco or alcohol companies but these examples are not all-inclusive. Respond to the following questions.

Briefly describe the company and its product and the ethical dilemma associated with the production and distribution of its products.
Describe how the perception of the product differs within cultures both within the United States and globally.
How has this company handled the ethical implications of its product with a focus on social responsibility, integrity and business ethics?
Explain how leadership within the organization can instill a culture of ethics within the marketing department as they strive to advertise a product that is not healthy for the customer.

Sample Solution


Positive Leadership Behavior

This course has major project assignments that will be due in Weeks 3 and 5. It will take more than a week’s effort to adequately complete them. Plan time to start the research and other work for those assignments earlier than the week in which they are due.

The Positive Leadership Behavior Assignment

Choose a well-known leader who is considered an exemplar of good leadership or among the most admired in the country. You may use the same leader that you are using in your major project or you may choose a different leader. Conduct research to find out how the leader’s company inspires the workers and managers to emulate the positive attributes reported in the leader’s profile. If possible, call the corporate headquarters of the leader’s company and ask how the company develops leadership skills among its high potential managers.
In a three- to four-page paper, address the following:

Briefly discuss the leader, explain what organization the leader works for and what position within that organization the leader holds, and provide a brief biography of your chosen leader.
What are this leader’s positive attributes? What makes him or her the exemplar of ethical leadership?
How does this leader model positive, ethical leadership behavior for others?
Based on what you’ve learned about the leader, how would you model positive, ethical leadership behavior for others as a leader?
How does modeling positive, ethical leadership behavior allow leaders in general to set the standards of the organization?
Based on the reading and research you have done, what do you believe are the three most important qualities a leader who models positive, ethical leadership behavior must possess? Why?

Sample Solution

Difference between clinical quality and customer service quality

For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care. Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint. Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.) Discuss the overall quality of customer service offered at the nursing home (as evident by customer complaint inspection results). Discuss the overall quality of clinical care offered at the nursing home (as evident by recent survey inspection results). Discuss appropriate techniques that you would use to improve the quality of customer service offered at the nursing home. Discuss appropriate techniques that you would use to improve the quality of clinical care in the nursing home. Be sure to include details about the complaints that you found. Report your findings by using one (1) of the methods below: 3-4 page paper excluding front and back matter (APA standards apply). Internal organizational memorandum. Infographic PowerPoint presentation for a Board of Directors (10-12 slides; speaker notes as needed to support assertions). 7-10 minute public service announcement (using a free online voice recorder such as

Video newscast (using a free online video recorder such as (e.g., entertainment talk show, television commentary, interview-style, news reporting, etc.). The use of first-person is permitted for this Assignment (excluding option 1). APA formatting (e.g., title page, conclusion, font size, etc.) should not be used if you choose to complete the memorandum, infographic, PSA, or newscast. Although the use of APA formatting is not required for this Assignment, proper grammar, spelling, and an APA formatted reference list of sources are expected. You can select any nursing home published on the Medicare Hospital Compare website. To narrow your selection, consider researching nursing homes in your community, previous places of residence, employers, competitors, or even a nursing home you would like to network with someday.


Assignment 2
Imagine that you are working with an epidemiological team. The lead investigator has asked you to analyze and communicate health research for sound, evidence-based practices in epidemiology. Using the Web Resources provided this week*, identify a current epidemiological concern either at the local, national, or global level. Your report should demonstrate your ability to analyze the benefits and challenges of multiculturalism and diversity in a global context and recommend solutions.
Web Resources:
Using one (1) of the methods below, develop a final project addressing the Assignment questions: 3–5 page executive summary. PowerPoint presentation (15–20 slides). Infographic, Brochure, 5–7 minute recorded PSA (public service announcement)
Other methods approved by your instructor, Address the following questions, What is the epidemiological concern? What population is it affecting? What potential population may be affected if this concern is not addressed? What are the risk factors associated with the epidemiological concern? What public health recommendation can you make to alleviate your identified epidemiological concern? This project should demonstrate your ability to analyze the benefits and challenges of multiculturalism and diversity in a global context and recommend solutions.

Social Change

Assignment Sheet: Week 4

1. Several key individuals and ideas that have shaped the philosophy of social change. The first of these is Mahatma Gandhi. According to Kapadia, Gandhi believed that ideas and ideals had no value if they were not translated into action. Gandhi talked frequently about social change and service to others: The best way to find yourself is to lose yourself in the service of others. Implementing positive social change can be a difficult process. Gandhi was asked why people should not just achieve their goals by any means necessary. He believed that the means are connected to the end. Gandhi wrote: every problem lends itself to a solution if we are determined to make the law of truth and nonviolence the law of life. According to Pal, Gandhi influenced many important social change movements and leaders. Some leaders who have acknowledged his influence are Dr. Martin Luther King, Nelson Mandela, the Dalai Lama, Aung San Suu Kyi, and Rigoberta Menchu.

2. Another world leader who spent most of his life fighting for social change was Nelson Mandela. As described in information related to a Public Broadcasting Service (PBS) Frontline special on Mandela, not everyone is able to see the results of their hard-fought efforts in their lifetimes. Sometimes, they can only lay the groundwork for the next generation. Mandela was able to lead and experience this transformation in South Africa which brought an end to apartheid and now has a constitution that guarantees the rights of all people. According to Mendoza Mandela believed in the importance of changing yourself first and said, one of the most difficult things is not to change society — but to change yourself.

3. In our country, Dr. King embraced the tenets of non-violence in his leadership within the civil rights movement and enduring philosophy for bringing about social change. He wrote about those who inspired his philosophy of nonviolent social change and Gandhi was a significant influence. According to Pal, King took a month-long trip to India in 1959 in order to visit the country of his inspiration. The King Center is dedicated to preserving his legacy and provide ongoing support for social change. Based on Dr. King’s teachings, The King Center published, Six Steps of Nonviolent Social Change. These six steps are information gathering, education, personal commitment, negotiation, direct action, and reconciliation.

4. Social change is a founding value and educational goal at Walden University as expressed in the Mission and Vision statements and incorporated in every course curriculum. The Walden Vision statement reads as follows: Walden University envisions a distinctively different 21st-century learning community where knowledge is judged worthy to the degree that it can be applied by its graduates to the immediate solutions of critical societal challenges, thereby advancing the greater global good. While bringing about social change on either a micro or macro level can be daunting, Mandela was quoted as saying: It always seems impossible until it’s done. The teachings of Gandhi, Mandela, King and many others continue to influence new generations of scholars and social change practitioners.

References for Paragraph 1

Author: A. Pal Date: Jan 24, 2008. Title of article: 60 years after death, Gandhi is Making the world a Better Place. Published in: The Progressive. Website:

Mahatma Gandhi. 1961. Book title: Non-violent Resistance. City: New York Publisher: Schocken Books.

S. Kapadia, Published: November 29, 1995. Article title: A Tribute to Mahatma Gandhi: His Views on Women and Social Change. Published in: Journal of South Asia Women Studies, Vol. 1, Issue 1. Website:

Thinkexist. No date. Mahatma Gandhi quotes. Website:

References for Paragraph 2

Frontline. Date: May 25, 1999). Title: The Long walk of Nelson Mandela: Viewers’ and Teachers’ Guide. Website:

Author: Dorris Mendoza Date: December 16, 2013. Article Title: 9 simple ways to keep Nelson Mandela’s Legacy alive. Website:

References for Paragraph 3

Author: A. Pal Date: Jan 24, 2008. Title of article: 60 years after death, Gandhi is Making the World a Better Place. Published in: The Progressive. Website:

The King Center. No date. Title: Six Steps of Nonviolent Social Change. website:

References for Paragraph 4

Thinkexist. No date. Nelson Mandela Quotes. Website:

Walden University (2013). Mission and Vision.

McDonald product line description

McDonald’s  Product Line description

This paper is an analysis of the Product Line adopted by McDonald in their provision of fast foods. An analysis of the product width, depth and length is provided. Also, the analysis focuses on the review of the company’s product consistency. The approach that the company should consider in defining its product mix is also provided.

Sample Solution

Cyber Law and the War Games Movie

Using a Microsoft Word document, please review WAR GAMES MOVIE and tell how that film represents a contribution to the field of CyberLaw.


Cyberlaw also referred to as “internet law” means the area of law that focuses on the regulation of the use of the internet. These laws are either criminal laws or civil laws. cyberlaw refers to any laws and regulations that control and regulate how people use smartphones, computers, and the internet. According to McAllister (2013), Cyberlaw is also referred to as digital law. Changes in technology have resulted in significant changes in cyber laws.  The process through which people use electronic communication systems has changed over time resulting in the many changes in the cyber laws. While exploring the issue of cyber law, this paper is an analysis of the war of games movie determining how it contributes to the field of cyber law.

Sample Solution